Privacy Policy

At RASACANVAS Art Gallery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, interact with our services, or purchase artworks from us.

By accessing or using our website or services, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. About Our Services

RASACANVAS Art Gallery operates an online platform that showcases and sells curated artworks. Our website and store are powered by Shopify, which provides the underlying e-commerce technology enabling us to offer products and services to you.

In the event of any inconsistency between this Privacy Policy and our Terms of Service, this Privacy Policy will govern how personal information is handled.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Personal Information

Information that identifies you or can reasonably be linked to you, including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order details and transaction history

Payment Information

Payments made on our website are processed securely through third-party payment gateways.
We do not store your card numbers, CVV, expiry dates, banking credentials, or payment passwords.

Account & Communication Data

• Account login details (if applicable)
• Preferences and settings
• Messages or queries you send us via email, forms, or support channels

Technical & Usage Information

• IP address
• Browser type and device information
• Pages viewed, interactions, and navigation patterns
• Cookies and similar tracking technologies

This information helps us improve site performance, prevent fraud, and enhance user experience.

3. How We Collect Information

We collect information through:

• Direct interactions (placing orders, contacting us, subscribing to updates)
• Automated technologies (cookies, analytics tools)
• Service providers acting on our behalf (payment processors, logistics partners)
• Shopify and its integrated tools

4. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Processing orders, payments, deliveries, returns, and cancellations
• Communicating order updates and customer support responses
• Improving website functionality and user experience
• Preventing fraudulent or unauthorized activity
• Sending marketing communications (only if you opt in)
• Meeting legal, regulatory, and compliance obligations

We do not use your information for purposes unrelated to our services.

5. Cookies & Tracking Technologies

Like most e-commerce platforms, we use cookies to:

• Maintain shopping cart functionality
• Remember user preferences
• Analyze website traffic and performance

You may disable cookies via your browser settings; however, doing so may affect certain website features, including checkout and account access.

6. Sharing & Disclosure of Information

We do not sell or rent your personal information.

We may share information only when necessary:

• With Shopify and essential service providers (payments, shipping, analytics, IT support)
• With logistics partners to deliver your orders
• To comply with legal obligations or valid government requests
• In connection with business restructuring or legal proceedings
• When you explicitly request or consent to such sharing

All third parties are required to handle your data responsibly and in accordance with applicable laws.

7. International Data Transfers

Your information may be processed or stored outside your country of residence, including through Shopify servers and global service providers.

Where required, we rely on legally recognized safeguards (such as standard contractual clauses) to protect international data transfers.

8. Data Security & Retention

We use reasonable administrative, technical, and organizational measures to safeguard your information. While no system can guarantee absolute security, we take data protection seriously.

We retain personal information only as long as necessary to:

• Fulfill orders and services
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce policies

9. Children’s Privacy

Our website and services are intended for users 18 years and above.
We do not knowingly collect or store personal information from minors. If you believe a child has provided personal data to us, please contact us and we will take appropriate action.

10. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications
• Request a copy of your data (data portability)

You may exercise these rights by contacting us using the details below. We may verify your identity before fulfilling requests, as required by law.

We do not discriminate against users for exercising privacy rights.

11. Third-Party Websites

Our website may contain links to external websites or social platforms. We are not responsible for the privacy practices, content, or security of third-party sites. Please review their policies independently.

12. Copyright & Artwork Responsibility

All artworks displayed on RASACANVAS Art Gallery are listed by artists or sellers who confirm ownership or lawful rights to sell the work.
If you believe your intellectual property has been infringed, please contact us with relevant details, and we will review and act promptly.

13. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in operations, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Email: info@rasacanvasarts.com

For data protection purposes, RASACANVAS Art Gallery acts as the data controller of your personal information.